Have a question about our websites or need some help troubleshooting? Here's the place to look. If you have a specific question, click here to send us an email.
The following question/problems are addressed on this page.
How do I get to the members only section?
I am having problems logging into members only.
I am having problems logging into/posting to the Forum.
I forgot my password for my Forum account.
How do I post a classified ad?
I am having problems logging into/posting an ad on the Classifieds.
I forgot my password for my Classifieds account.
I am having problems uploading pictures to my Classified ad.
I am having problems logging into the "My OOIDA" web portal.
Q. How do I get to the members only section?
A. There is no members only section. There are only members only pages. If the page you are trying to view is a members only page, then you will be redirected to the log in page.
Q. I am having problems logging into members only.
1. Make sure you're using the email address that you gave at the time you signed up. Also, make sure that the password is typed in correctly. Sometimes browsers will automatically enter your password in the password box for you. Make sure it is the right password by deleting the password and typing the correct one.
2. You have not given us, have changed, or we do not have your email address on file. Please call us at 800-444-5791, or send us an email and give us your new/correct email address. Please include your member number in the email.
* If you are still having problems please call 800-444-5791 or send us an email. Please include your member number in the email.
Q. I am having problems logging into/posting to the Forum.
A. Make sure you are registered for the forum. You can read the forum after logging into members only, but to post you need to register. Go to the top right of your screen and click the "Register" link.
Q. I forgot my password for my Forum account.
A. Click the "Forgot your Password?" link at the top left, under the log in section. You will then be directed to a page containing directions on how to retrieve your password.
Q. How do I post a classified ad?
A. Go to ooida.com (the homepage) and then click on the "Classifieds" link on the left hand side under "Features". You then must create an account by clicking the "Create an account with us" link under the "Quick Start" section. You will be directed to the members only log in screen. Once logged into members only, you will be redirected to the Classifeds register form. Once registered you are free to post your ad.
Q. I am having problems logging into/ posting an ad on the Classifieds.
A. Make sure you are registered for the Classifieds. You need to go to the Classifeds home page and click the "Create an account with us" link under the "Quick Start" section.
Q. I forgot my password for my Classifieds account.
A. Click the "I forgot my password" link at the bottom of the login box. Fill out the form and submit it. Your new password will be sent to you within 24 business hours.
Q. I am having problems uploading pictures to my Classifed ad.
A. Make sure your picture is no larger than 400 pixels in width.
Q. I am having problems logging into the "My OOIDA" web portal.
A. Please contact the IT department at 800-444-5791.